Oxfordshire domestic abuse information
Please read this COVID 19 message from Oxfordshire County Council regarding domestic abuse
OCC has also produced and shared some advice on safety planning for professionals and victims of domestic abuse in isolation
Guidance for domestic abuse and older people in Oxfordshire
OCC have recently released an information leaflet containing guidance on domestic abuse and older people including ways of checking in and supporting them. There is also a poster that can be printed and used to share information about services available to support older people experiencing domestic abuse.
Domestic abuse information and advice that's relevant throughout England and Wales can be accessed through the links on this site.
Below you will find additional information that's specifically relevant to Oxfordshire.
In Oxfordshire, thousands of people are affected by domestic abuse every year. Reducing the Risk works in partnership with Oxfordshire County Council to bring you information relevant to the Oxfordshire area.
There is a 2018 Domestic Abuse Pathway for young people, affected by the issues.
There is a useful Domestic Abuse Referral Pathway for Oxfordshire, for 2019.
Support Numbers for Oxfordshire
(for national numbers, see the support numbers page)
For the Court IDVA service, click here.
A2 Domestic Abuse Services (click for webpage)
Oxfordshire Domestic Abuse Helpline: 0800 731 0055 (Monday to Friday 10am to 7pm)
This is free and will not show on your home telephone bill but may appear on an itemised mobile phone bill.
The Oxfordshire Domestic Abuse Helpline can provide emotional support and practical information for adults affected by domestic abuse. It works with victims to empower them to make decisions regarding their relationship, irrespective of whether they wish to leave or not. The helpline can help with any enquiries that you may have and provide access to support services.
If it's not urgent, professionals can also contact the Oxfordshire Domestic Abuse by email: email@example.com which is checked twice a day. Victims and family members should use the helpline telephone number and not the email address. Professionals can refer victims to support services using the Referral form.
Relate: 01865 242960
Can offer counselling to individuals who are in or have left a violent relationship.
Oxford Sexual Abuse and Rape Crisis Centre: 01865 726295
Support and information for women who have suffered sexual abuse.
Oxford Parent Infant Project (OXPIP): 01865 778034
Works with parents to help understand their relationships to their baby and supports parents who are uncertain about their parenting.
Oxford Family Information Service: 01865 323332
Providing information and support for children, young people and families in Oxfordshire.
Has been developed to provide our LGBTQI+ communities with better access to information, services and advice from local, regional and national organisations.
Witness Services (see more below)
Crown Court /Magistrates Court: 01865 727753 provides support at court.
This website has "Everything for young people in Oxfordshire
Children's Services in Oxfordshire
Risk assessment for children in Oxfordshire
- OSCB-Training Brochure
- Oxfordshire Safeguarding Children Board
- OSCB's Threshold of Need — 2019
- OSCB's Procedures Manual — 2019
- Oxfordshire Multi-agency Safeguarding Hub — MASH website or telephone- 0345 050 7666
- Domestic Abuse Pathway for young people- 2018
LCSS (The Locality and Community Support Service)
The Locality and Community Support Service (LCSS) is part of our Children's Services Integration Programme. You can find your local LCSS Community Coordinator on the OSCB website.
The LCSS provides advice and guidance to universal professional partner agencies including schools, health and voluntary and community groups, across Oxfordshire when emerging concerns are raised for children that do not require an immediate safeguarding response.
The LCSS are the first point of contact where non-immediate safeguarding concerns are identified.
Main phone number: 01865 582495. Freephone client line: 0800 1337938.
Postal address: Unit 9 — Standingford House, 26 Cave Street, St Clements, Oxford OX4 1BA
Child on Parent Violence in Oxfordshire
In Oxfordshire a bespoke programme, ‘Building Respectful Families’, has been developed, using the Break4Change model which has had a proven record in Brighton and Hove. There has been much interest in the programme and it is hoped that it will be developed across Oxfordshire, following the successful completion of the pilot.
For more information please contact
Oxfordshire Child on Parent Violence Project Development Manager
Building Respectful Families Programme
Tel: 01865 203829|Mob: 07419374271
or to read about the background to the project, please see
Abuse of Vulnerable Adults in Oxfordshire
In Oxfordshire, the criteria for being defined as a “vulnerable adult” are someone who is:
- aged 18 or over
- receiving or in need of care. e.g. help with washing or dressing
- unable to take care of themselves, or unable to protect themselves against significant harm or exploitation
Further information on policies and procedures in Oxfordshire is available in the following resources:
- Oxfordshire Safeguarding Adults Board Website
- OSAB's Multi Agency Procedure- 2018
- OSAB's Threshold of Needs Matrix- 2018
Tel: 0845 050 7666 or 01865 328232
Out of hours emergency number: 0800 833 408
Oxfordshire's independent domestic violence adviser (IDVA) service
The Oxfordshire Domestic Violence Advisor Service was established in January 2008 and has the leading role, on behalf of the Oxfordshire Multi Agency Risk Assessment Conferences (MARAC), to work with victims at high risk and coordinate safety plans around them. The Independent Domestic Violence Advisers (IDVAs) are trained specialists whose goal is the safety of survivors of domestic violence, ultimately to help them and their children move safely towards living violence free lives.
The IDVA service works with clients of both sexes who have been identified as high risk and referred from a multi agency risk assessment conference (MARAC). The support is intended to be a short/medium term service put in place to reduce the risk of further domestic violence and the emotional effects caused by it.
A risk assessment needs to be carried out so an appropriate safety plan can be formed. IDVAs can assist with issues arising as a result of domestic abuse, such as support through the court process and advocacy with housing issues.
IDVAs are independent from all agencies to ensure the best possible support and advice is offered to each survivor. All clients are treated with respect, dignity and sensitivity. IDVAs respect the diversity of all communities and work to ensure all survivors have access to the services they need.
In order to provide the best possible help they may need to share information with other agencies, but this is only on a need to know basis to achieve the best outcome for the victim.
For more information and to access the IDVA service please contact the Oxfordshire Domestic Abuse Helpline 0800 731 0055.
Housing departments within Oxfordshire
Housing departments have a duty to house anyone fleeing domestic abuse — not only council tenants
Oxford City: 01865 252858
Cherwell: 01295 252535
South Oxfordshire: 01235 540359
Vale of the White Horse: 01235 540359
West Oxfordshire: 01993 861010
Social & Community Services: 0845 050 7666
Out of hours: 0800 833408
Oxfordshire Witness Service
If an individual is going to court as a witness or victim of crime, the Witness Service can provide free and confidential support to help them cope. The family and friends who are attending court can get help too and the Witness Service supports witnesses for both the prosecution and defence. The Witness Service can also provide support to children at court.
The Witness Service can give the individual:
- someone to talk to confidentially, about how they feel before a trial
- information about what to expect in court, including a chance to see the court beforehand and learn about court procedures
- a quiet place to wait before the individual is called to give evidence
- someone to go with the witness into the courtroom if they want, to help them feel more at-ease
- practical help (for example with claiming expenses)
- easier access to people, such as court staff, who can answer specific questions about the case
- a chance to talk over the case when it has ended and to get more help or information.
The Witness Service is free and independent of the police or courts.
Address: Oxford Crown Court, St Aldates, Oxford, OX1 1TL
Tel: 01865 240957 or 727753
MARAC in Oxfordshire
- A Guide to MARACs, for professionals
- Oxfordshire MARAC Protocol — BEING UPDATED
To make a referral, use MODUS or email the county MARAC administrator for guidance.
Finding a local solicitor who can help with injunctions
There are a number of possible options for any victim of domestic abuse regarding family court. If you are on a low income or think you cannot afford to pay for one privately, you can use the Ministry of Justice Legal Aid Calculator to see if you qualify for help.
The Law Society website can help in finding a qualified solicitor whether privately or, if you qualify, a Legal Aid Provider in family law. The search facility is useful in identifying local firms in any area.
The Oxfordshire Champions network are trained, supported and resourced practitioners across a range of agencies who are committed to helping victims of domestic abuse.